And paying attention—even a little attention—to them can also sometimes provoke both thought and action.
Here are five.
“A key—perhaps the key—to leadership is the effective communication of a story.”
“Somewhere in your organization, groups of people are already doing things differently and better. To create lasting change, find these areas of positive deviance and fan their flames.”
--Richard Tanner Pascale and Jerry Sternin
“I regard apologizing as the most magical, healing, restorative gesture human beings can make. It is the centerpiece of my work with executives who want to get better.”
“You miss 100 percent of the shots you never take.”
“I saw that leaders placed too much emphasis on what some call high-level strategy, on intellectualizing and philosophizing, and not enough on implementation. People would agree on a project or initiative, and then nothing would come of it.”
--Larry Bossidy & Ram Charan